Contact us
Send us a message and we will reply by email. Telling us your device, app version and what you were doing helps us answer faster. We aim to reply within two working days.
Prefer email? Write to [email protected].
Frequently asked
Does Dialed work without a signal?
Yes. The app is offline-first: you can build a bike and log setups in the car park with no connection. Your changes sync automatically the next time you are online.
What is free and what is paid?
Dialed is free to start. A paid plan unlocks your full garage and setup history. You can manage or cancel a subscription at any time from your profile.
How do I delete my account?
You can delete your Dialed account and its data in any of these ways:
- In the Dialed app (iOS or Android): open Profile, choose Delete account and confirm with your password.
- On the web: sign in at dialed.at, open your profile page, choose Delete account and confirm with your password.
- By email: write to [email protected] from your account address and we will delete your account for you.
What is deleted: your account and personal data, including your profile, bikes, setups, service records, rides and photos. What is kept: community content you shared with others is anonymised so it is no longer linked to you, and billing records are kept for 7 years to meet Dutch fiscal retention requirements. Deletion is permanent. See our Privacy policy for details.
Can I get my setups out of Dialed?
Yes. Ask us at [email protected] and we will export your setups and send them to you.
Privacy and terms
See our Privacy policy, Terms and Cookie policy for how we handle your data.